FAQs
Book and manage your trip
Why should I book my vacation package with American Airlines?
American Airlines Vacations™ offers travelers private, unpublished rates to destinations around the world. Get our best rates and savings on flights, hotels, cars and more when you book your vacation together. Customize your dream vacation package and add rental cars, transfers, sightseeing and activities. You can also pay for any vacation package using a combination of AAdvantage® miles and cash.
Plus, as a member of the AAdvantage® program, you'll earn miles and Loyalty Points when you book with American Airlines Vacations™.
Learn more
How do I change or cancel my vacation package?
If you booked with cash (without using miles), you can cancel your trip online by:
- Visiting the 'Your Trips' section on American Airlines Vacations℠ Homepage, entering your reservation number and last name.
Once your trip details open, navigate to the 'Trip Changes' tab and select 'Cancel Booking'.
- Or clicking on the 'Booking Number' in your confirmation email
- Or clicking the 'Manage My Booking' button on your booking confirmation page
There may be a fee to cancel your package.
Coming soon: You'll be able to cancel trips booked with miles online later this year.
To cancel a trip booked with miles, call American Airlines Vacations℠ Reservations.
Contact usEmail us for questions or help with a past trip.
Email us
How do I add an infant (child under 2 years) to my trip?
For new vacation package bookings on or after April 15, 2025, you can add an infant (under 2 years old) when you book your trip on aavacations.com. If you need to add an infant to an existing booking or make any modifications, please contact us.
Note: If the child turns 2 by the end of the trip, 'age 2' needs to be selected instead of '<2' to book or they can call reservations for help.
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Earn miles and Loyalty Points
How do I earn miles?
To earn miles on a vacation package, add AAdvantage® numbers of all passengers to the booking. Every passenger included on flights and hotels will earn miles and Loyalty Points.
For every dollar spent on the total package value (excluding taxes, fees, and mileage redemption):
- AAdvantage® members earn 1 mile and 1 Loyalty Point
- AAdvantage® status members earn 5 miles and 5 Loyalty Points
The number of miles you earn will be based on the AAdvantage® member with the highest status, multiplied by the total package value (excluding taxes, fees, and mileage redemption), and divided by the number of passengers on the booking. Each traveler with their AAdvantage® number included in the booking will earn their portion of the AAdvantage® miles.
Keep in mind:
- Passengers who are only included in activities do not earn miles or Loyalty Points
- Certain airfares are not eligible to earn miles
- We reserve the right to change our mileage accrual plan at any time
When are miles posted to my account?
Miles will be posted to your account within 2 weeks after travel is complete, with the transaction date reflecting your departure or check-in date.
Soon after traveling, your account may show that you earned 0 miles for your flight. Keep in mind this is not the final amount you'll earn from your vacation package.
Payment
What forms of payment can I use?
Credit cards with billing addresses within the U.S., Canada, Puerto Rico or the U.S. Virgin Islands are accepted forms of payment. We accept:
- American Express®
- Discover®
- MasterCard®
- VISA®
You can also use miles or a combination of miles and your card to pay for your vacation package.
Can I redeem a Travel Voucher for a vacation package?
You can use a Travel Vouchers to pay for your American Airlines flight. Travel Vouchers can't be used for hotels, rental cars, transfers, activities or insurance.
To use your Travel Voucher, call American Airlines Vacations™ Reservations.
What is Flex Pay?
Flex Pay is our service provider for monthly payment options. You can book travel now and pay for your vacation package in monthly installments through an Flex Pay loan.
To pay using Flex Pay, choose 'flexpay' at checkout.
Learn more about Flex Pay
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